IT Services & Support
Proactive Technology Solutions
Adesys provides IT services, support, and managed services for small to medium-sized businesses (SMB) with customizable support to meet your specific needs and budget. We function as your off-site IT department with as-needed or on-going managed services & IT support, and our technicians will quickly evaluate and resolve technology issues your company encounters.
Ready to Get Started?
Contact Us Today!Managed Services
Proactively identify network and hardware concerns before serious damage can be done.
Cybersecurity
Protect your network from cyber threats to ensure your network is as secure as possible.
Data Backups
Disaster recovery, data protection, and managed system migration solutions.
Microsoft 365
The latest applications, for the desktop and online versions, and updates when they happen.
Proactive Managed Services
With a managed services agreement, you receive comprehensive IT services from our highly skilled professionals with a focus on proactive maintenance and reduced support costs.
Proactive Server Support- Adesys Maintenance Program (AMP)
The Adesys Maintenance Program (AMP) is a proactive solution where Adesys remotely monitors the health of your server to identify issues before they become larger problems causing downtime. We manually run a series of check points on a weekly basis and provide reports of the health of your systems. Problems that are identified are fixed as part of the monthly AMP service. Additionally, our monitoring service runs real-time checks on the status of your servers to alerts us of potential problems.
- Weekly Monitoring of Server Conditions
- Hard Drive and Hardware Status
- Review Anti-Virus Performance
- Battery Backup Health
- Review Data Backup Jobs
- Review Server Event Logs
- Install Windows Updates on the Server
- E-mail Weekly Summary Report
Proactive PC Support - Adesys Endpoint Management (AEM)
Adesys Endpoint Management (AEM) is a proactive solution where Adesys remotely monitors and manages user devices (i.e. laptops, desktops, mobile devices, etc.). Adesys remotely accesses computers to apply patches (Windows updates, security patches, software application updates).
- Remote Access for PC Support
- Computer Health Monitoring
- Anti-Virus Management
- User Management
- Up-to-Date Inventory Management
Cybersecurity
Managed Detection & Response (MDR)
Our Managed Detection and Response (MDR) solution proactively protects your business from ever-evolving cyber threats while silencing noise and reducing alert fatigue.
All-In-One Cybersecurity
Our MDR protects the entire threat surface from constantly evolving threats. This approach eliminates gaps in protection between endpoints, networks, and cloud services, delivering reliable cybersecurity and peace of mind.
- Detect threats faster and see the full threat timeline with visibility across your endpoints, network, and cloud services.
- Isolate and stop identified threats for 24/7 protection.
- Proactive protection and monitoring to compliment threat detection and find vulnerabilities across your entire threat surface.
See Threats Faster
Our MDR delivers prioritized threat information with actionable information — the proprietary ARO system of Actions, Recommendations, and Observations - to view and understand active threats and risks in one place.
- AROs are more than a tally of alerts. They come fully prioritized along with jargon-free steps for remediation.
- Set your threshold to make fixes automatically for certain classes of AROs.
- With easy-to-follow steps provided, AROs expand the capacity of IT teams to manage cybersecurity with confidence.
- See all information relevant to threats at-a-glance, as well as all action taken on your behalf.
Stop Alert Fatigue
Filter out 99.9% of alert noise so you only see the information that matters. Our MDR solution offers high-precision and real-time threat detection.
- By integrating analytics from endpoints, networks, and cloud services, our MDR delivers heightened visibility and understanding of threats and their severity.
- Our MDR tool automatically detects and addresses known threats, enabling it to focus on investigating and stopping sophisticated threats, emerging risks, and other anomalies earlier.
- Further tailor our MDR alerts for even greater fidelity based on your preferences and what's normal for your environment.
Manage Risk 24/7
Go beyond threat hunting to spot, stop, and reduce emerging risks while hardening your security posture. Our MDR actively works to identify and understand the threats facing your environment to help continuously reduce the cyber risks you face.
- Our MDR solution analyzes your entire environment to identify vulnerabilities that expose your system and people to risk.
- 24/7 monitoring and threat hunting detects suspicious behavior that may represent an early indicator of compromise or attack and shows you how to stop it.
- Automatically neutralize cyber threats and access a proactive and flexible response plan so you can resolve threats faster.
Data Backups
Data Protection & Disaster Recovery
Smarter data backup and instant recovery of files for servers, VMs, desktops, laptops, databases, third-party applications, and more.
Cloud Backup
Backup your systems to the cloud and recover them to any physical machine or virtual machine. Choose between restoring the whole system, the system state, or individual files. Your data is backed up to two cloud locations, with an optional local copy.
Centralized Management
Minimize management overhead by providing a single app, through which all data sources can be protected. Flexible recovery options ensure data can be restored to and accessed from any location, either locally or in the cloud.
In just a few clicks, set policies, add additional workloads, define user access, exclude data with no business value, and manage your data protection needs in minutes.
Instant Recovery
Traditional server and endpoint recovery requires users to wait for full systems and files to restore before being able to access the data. Our solution uses unique InstantData™ technology which breaks the time barrier and enables users to instantly access files while full systems recover in the background.
Strong Security
The use of Transport Layer Security, SSL and AES-256 encryption to ensure the safety of all data it protects. ISO 9001 certified for Quality Management, ISO 27001 certified for Information Security Management, ISO 22301 certified for Business Continuity, and HIPAA and SOC compliant.
Microsoft 365 Subscriptions
With a subscription to Microsoft 365, you receive all the latest Office applications installed on up to 5 PCs/Macs, 5 tablets & 5 phones per user. It is always up to date, and your data is protected with built-in world class security. Collaborate how you want – online, offline or simultaneously with others.
- Office on all your devices - Whether you're using a PC, Mac, tablet, or phone, Office works seamlessly across all your devices.
- Your stuff anytime, anywhere - Store, access, and share documents, photos, videos, and music with 1TB OneDrive cloud storage included in your Microsoft 365 subscription.
- Upgrades always included - With Microsoft 365, you're never stuck with outdated software because every new upgrade is included with your subscription.